To assess the territory’s interest in using satellite technology for communication services, the Telecommunications Regulatory Commission last week invited the public to give feedback via a survey that is accessible until Jan. 11.

“Your responses will help us identify key factors driving interest in satellite services, preferred types of services, and potential concerns,” the survey states.

The survey requests general information like gender, age and whether or not poll respondents are TRC customers.

Then, it asks respondents to describe what kinds of communication devices they use; how satisfied they are with the service they receive; how familiar they are with satellite services; whether they’d like to see those services in the Virgin Islands; and what concerns they have about communication services.

Telecom ‘revolution’

In a Dec. 14 press release announcing the survey, the TRC stated that the VI is “on the brink of a telecommunications revolution” and is aiming for a “technology-centred future.”

As a part of that goal, the TRC recently conducted investigations into individuals and entities who have illegally provided communication services via satellite technology, according to the release.

The agency said it has also taken “proactive measures” to regulate people or businesses operating without licences.

“Our commitment to delivering top-tier satellite services is unwavering,” said TRC CEO Guy Malone. “The investigations were conducted not to vilify anyone, but to bring order to the satellite services landscape and initiate the licensing process for the benefit of our
community.”

Officials didn’t provide further details about the investigations.

Online portal

The survey has been live since Dec. 14, and respondents can take it until Jan. 11 at https://www.surveymonkey.com/r/TRCsatsurvey.

TRC Chief Operating Officer George Lewis encouraged residents to weigh in.

“In our dedication to a community-centric telecommunications landscape, I encourage everyone to participate in this survey,” he said. “Your voice will guide the evolution of enhanced satellite services in the BVI.”