TRC tests Flow

The Telecommunications Regulatory Commission is conducting a survey to assist its regulation of Flow’s fixed broadband service.

The purpose of the survey, which will be open through the end of the year, is to evaluate customers’ satisfaction with Flow’s broadband service. Information gathered from the exercise will be published on the TRC’s website, and will be available to consumers upon request. The survey is one of the 10 commitments Flow agreed to when it signed a Customer Charter on fixed broadband service last November after it was declared the dominant player in the fixed broadband market. “With this commitment in place, the commission is now better able to assess whether Flow has met their quality-of-service targets,” said TRC economist Melissa Farara.

New flights

InterCaribbean Airways announced last month that it is adding two roundtrips per week between Tortola and Santo Domingo to its flight schedule. The flights will commence on May 3, and will be conducted on Wednesdays and Saturdays, according to the company. “We are happy to be adding another nonstop destination to Tortola, to increase the connections to the BVI, and open a new Caribbean connection point – especially for Latin America,” said InterCaribbean CEO Trevor Sadler. Reservations can be made now at or by calling 1-877-887-9233.