Renovations were recently completed at the West End ferry terminal, according to the BVI Ports Authority.
The works, which began in February, were designed to enhance the “guest experience” and improve the “operational flow” at the facility, the BVIPA stated in a press release.
The main scope of the works involved repositioning the ferry customer service counters, which are now located outside the terminal building facing the road.
A departure hall was also created for patrons who have already purchased tickets and passed through a new security checkpoint. Additional seating was placed in the drop-off area, and a covering was installed over the waiting area for patrons travelling to and from Jost Van Dyke.
BVIPA Deputy Managing Director Al Henley previously said that moving the counters was necessary to prevent congestion caused by patrons entering the terminal to purchase tickets and those waiting in line to clear security.
“We have met our overall objective to create a safer, more comfortable, functional environment for both Virgin Islands residents and visitors,” Mr. Henley said of the renovations. “The recent works are also a temporary solution until the BVIPA moves to establish the new West End Ferry terminal.”
Last year, government requested proposals for a new terminal with a $3 million budget, Communications and Works Minister Mark Vanterpool said in November.
At the time, the minister said the proposals were being reviewed, and public meetings would follow. No meetings have been held yet.
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